Privacy Policy

Compliant with the Singapore Personal Data Protection Act 2012 (PDPA).

1. Data Controller

FizzFoam Flush Pte. Ltd.
21 Kaki Bukit Crescent, #03-15, Singapore 416252
Data Protection Officer: hello@fizzfoamflush.com

2. Data We Collect

We collect only the personal data necessary to process your orders and provide customer service: name, email address, phone number, and delivery address. We do not store payment card details on our servers.

3. Purpose of Collection

• Processing and dispatching your orders
• After-sales service and customer support
• Marketing communications (only with your express consent)
• Legal and accounting obligations

4. Data Retention

We retain customer data for up to 5 years following your last transaction, in accordance with Singapore's accounting and tax requirements under the Income Tax Act.

5. Your Rights Under PDPA

You have the right to access, correct, or withdraw consent for your personal data at any time. Submit a Data Subject Request to: hello@fizzfoamflush.com. We will respond within 30 days.

6. Disclosure to Third Parties

We do not sell your data. We may share data with trusted delivery and payment partners solely for order fulfilment, subject to their own privacy policies and confidentiality obligations.

7. Cookies

We use only technically necessary cookies required for site functionality and checkout. No third-party advertising cookies are placed without your consent.

8. Contact & Complaints

For privacy concerns, contact us at hello@fizzfoamflush.com. You may also lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.

Last updated: 01/06/2025